Frequently-asked Questions

At Radio & Telly, we find that we're asked a number of questions, over and over again, most commonly about Freeview and Sky.

To help out our visitors, here are links to our help pages that answer the most common questions...

Freeview Help

Freeview is digital TV received via a TV aerial. It's nothing to do with Sky TV or satellite. On this site, we get a lot of Freeview questions. Here are some of the most common, please link on where to look for help:

Getting Freeview	Is Freeview available in my area? Click here Can I get Freeview on an indoor aerial? Click here What sort of box should I get? Click here More help? See our New to Freeview page
Connecting	How do I connect my box? Click here My TV doesn't have a SCART socket. Click here Other connection / cabling problems? Click here
Reception and channels	I can't get any channels? Click here I'm missing some channels? Click here I'm getting interference / freezes! Click here How do I check for new channels? Click here Can't get a new channel? Click here Where can I get a list of channels? Click here More reception and coverage help on our Reception page.
Using Freeview	Problems recording Freeview? Click here No sound? Click here Sound, but no pictures? Click here "No event info" message? Click here Problem with set top box? Click here How do I get subscription channels? Click here More help on our Freeview FAQ page.
General Freeview	Programme Listings? Click here I've lost my remote control or manual. Lost Remote / Lost Manual How do I find out about new channels? See our news page, join our mailing list More help on our Freeview FAQ page.

Sky Digital Help

Getting Sky	Is Sky available in my area? Click here I only want the free channels. Click here How do I get Sky? Click here More help? See our Sky page
Connecting	How do I connect my box? Click here My TV doesn't have a SCART socket. Click here Other connection / cabling problems? Click here
Using Sky	Problems with recording Sky? Click here No sound? Click here Sound, but no pictures? Click here How do I get subscription channels? Click here More help on our Sky FAQ section.
Using Freeview	How do I record Freeview? Click here No sound? Click here Sound, but no pictures? Click here Problem with set top box? Click here How do I get subscription channels? Click here More help on our Sky Digital page.
General Sky	Programme Listings? Click here I've lost my remote control or manual. Lost Remote / Lost Manual How do I contact Sky? Click here More help on our Sky Digital page.

Frequently-asked Questions

Freeview Help

Sky Digital Help

Other Questions