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As my discount deal of £26 a month comes to an end, I phoned VM on 150. The best deal is set for £32 a month for 12 months and maybe £35 for the next 6 months or maybe a better deal next February/March. Before the 2 weeks of a cooling off period ends, I checked VM on 150 again. The computer setup blocks getting a change or a reduction in the discount already offered.
If I get 250 Mb speed that increases to a minimum of £38 a month and higher.
If I cancel I may be charged cancellation fees anyway.
I can’t sign up until a further 3 months later. Even if there’s a new deal for new customers.
Based on my previous discount deal for £26 a month, going up to £32 a month I can mentally adjust to an average charge of £29 over these months and that’s an average of £9 more than the recent new customer deals… Or an extra £110 per year.
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I used Virgin Media’s 150 phone number again for an extra call on the 12th March 2025
New 18-month contract… Cancellation charges?
I agreed to a new contract discount quote of £32 for a new 18-month contract but I wasn’t informed about any cancellation fee for such a long contract. I was told it would be over £500.
If we see a TV advert of another ISP offering to pay some or all cancellation fees we might as well ignore it as well as considering other ISP contract deals or any with new deal discounts.
If I did cancel, it’s safer to do so at the near end of an 18-month minimum contract.
I asked advice about if I had not changed to a new deal what would be my cancellation fee based on the remaining months at that time and was told it would be an estimated £100.
Consider a new deal if truly committed to the contract and the cancellation fee throughout its months. This applies to the Broadband cost as well as keeping the phone line rental cost. Don’t cancel the phone setup as you usually find that necessary to sign in or change a password as it’s going to require a number code used on the Internet website or saying a number over the phone.
Don’t ignore the truth if already on benefits because that you could see these reduced or even cancelled or not even allowed to apply for.
Benefits include the cost of living and increases based on figures that apply in advance of actual price increases. We get Broadband and phone costs and the TV Licence Tax included, so we’re duty bound to pay those bills without avoiding these. We either save money aside of our other expenses or complain after spending the money elsewhere. So all the factors must be considered and haggling with companies is one way to stay in contract and budget once again for such increases.
We can use the Internet to get website deals, codes, vouchers and so on. These could be more than enough to pay the main bills. We know that 20% VAT gets charged so the Government has already included that as well. We know that increases in employee wages are part of what happens so we can’t expect things improving unless we use the Internet to reduce our increased bills.
I’ve saved thousands of pounds by shopping around. Prices have increased but so have wages and so have benefits, then along comes the Labour Government with Welfare changes and cost-cutting theories as well as limited successes and human collateral damage, too. Some people are living alone so they pay all the standing charges which can be about £300 a year even for low energy users. Even the Bank of England can change their rates up and down and cause chaos to some couples and families. So these concerns are real and with just cause for most of the increases. We’re not living in the best of times but if things do get worse then we may look back and think these were and we didn’t know it.
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