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Radio and Telly iPlayer Page

NetGem i-Player Interactive Freeview Digital TV Receiver

NetGem i-player

This page contains details of the NetGem i-Player... an interactive set-top box than can receive free-to-view digital TV and radio, as well as access the Internet.

The NetGem iPlayer Freeview set-top box was launched in the UK in November 2002, and has proved to be one of the best value and most flexible boxes around. Software releases have appeared roughly every six months adding more features to the box. As well as the NetGem, a re-badged version from BT became available in 2004 (adding caller display, and a card slot for subscription services).

Features:

  • Access to 60 channels of Freeview TV and radio channels
  • Support for digital text and interactive services
  • Surf the Internet on your TV screen via a built-in 56k modem (or optional broadband)
  • Access your email on your TV
  • Widescreen (auto switch for 16:9 programming)
  • Plays MP3 audio files
  • Timers for use with your video recorder
  • Two SCART sockets and a digital audio output
  • 4 built-in games
  • Parental lock
  • USB cable for external storage, webcam, printer, broadband or wi-fi
  • Support for subscription services: Smartcard reader (BT version only) and CAM slot (Not BT version)
  • Caller Display (BT version only)
  • Optional QWERTY keyboard available .
  • Software upgradeable over the Internet, when new features become available
  • Dimensions: 310 x 160 x 50mm

Availability:

The NetGem is available from the following sources:

  • iPlayer+ (BT branded version): Discontinued from BT Shop in Dec 2006. See our iPlayer page for latest availability

  • iPlayer 6640 (with hard disk recorder) available for £199 from simply.com (More)

  • Evesham iPlayer HD - Hi-Def, 80Gig disk drive / media centre. No longer available - Last seen for £300

  • iPlayer+ With Audio Description - A customised version of the iPlayer+ is available, intended for partially-sighted and blind users. This version includes an Audio Description Tool (describing the on-screen action). It is available directly from NetGem's iPlayer site

If you have no luck with the above link(s), call NetGem Direct for a local stockist on 0800 015 30 92, or try www.iplayer.co.uk.

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Mini-review (March 2004):

We reviewed the BT-branded version of the NetGem, and are very impressed with this little piece of kit. Installation was a breeze - plug into the TV SCART socket, plug in the TV aerial, plug into the mains, and switch it on. The box asks you if you want widescreen, takes a few minutes to scan for channels (showing you the logos of the channels it finds), and then gives you the option to dial the net (if you have a phone line plugged in), to check for software updates.

Using the box for watching Freeview channels is flawless - you can browse a now-and-next listing of all of the channels, and see a small picture of the channel you're watching while you do this. You can set reminders, view subtitles, see a programme description and even freeze the on-screen image. Picture and sound quality are great, and navigating around the Freeview menus and interactive services is a doddle.

Now and next Info bar
The Now-and-next screen, and the Info bar

The remote control is a little bit of an odd shape, but it's a comfortable hold nonetheless, and although the remote can be used for Internet and email, the optional keyboard can make all the difference.

We were initially sceptical about accessing the web and email via the TV screen and the built-in modem (after some bad experiences with On Mail some years back), but setup and access was very straightforward. We opted to use an existing Tiscali dialup account, rather than taking advantage of the free account that BT offer. Before we could do this, we had to connect to the phone line and wait for a couple of minutes while the box dialled a magic number to download some new settings to the box, and check that we were running the latest software. Once this was done, we could set up our own ISP and get surfing. The browser is remarkably well specified, supporting HTTP1.1, and secure browsing (using SSL2 and SSL3). The Netgem can't cope with some web services, such as file download, flash/shockwave or Active X, all of which would require a drive on which to download files onto, but for general browsing, this shouldn't present much of a problem.
Access to email (POP3 and SMTP) works well (up to ten accounts are supported), and there's also FTP file access supported as standard (for use with images and audio files). For more on connectivity, see our sister site's Connecting the NetGem page for more
.

Web browsing An email inbox
Web and email access

The USB port allows connection of hardware such as printers, hard disk/memory cards, webcams and broadband or wi-fi adapters. Pictured below is a screenshot of the NetGem playing an MP3 file from a USB memory stick

Playing audio from a USB card
Media player - browsing a USB memory card

Caller Display is only supported on the BT-branded version of the NetGem unit. If your BT line has caller display enabled (a subscription service from BT), you'll be able to see the number of the person calling you in the top right of the screen. You can add the name and a photo via the built-in address book, to see a picture of a caller, as per the screenshot below. For more on how CLI works, see our sister site's CLI page.

Caller display
Caller Display (BT version only)

The NetGem comes with a small selection of built-in games: These are Block (a Tetris clone), Solo (marble Solitaire), Tello (marble strategy) and Memo (memory game). Nothing special, but quite diverting, and a nice free extra not found on other boxes. These don't require an Internet connection, and are separate from any games services transmitted over Freeview.

BlockSoloMemoTello
Free built-in games

Rounding off the package, the box comes with built-in help, and for those having issues with Freeview reception, a useful signal strength meter.

Signal strength
Diagnostics, including signal strength

In summary, it's very difficult to fault this box, especially at the price (it's cheaper than many far more basic models). Oddly, the DVB-CI card slot is missing (no services support this yet, but it's for possible future pay-tv services), and sadly the box doesn't have an RF modulator, meaning that those without a SCART socket on their TV and video may not be able to connect. Those minor niggles aside, we wouldn't hesitate to recommend this bargain!

Outputs:

  • Digital optical audio out (S/PDIF) for connection to home cinema systems
  • RF in and out (pass-through)
  • 2 x SCART sockets (output and pass-through)
  • Jack stereo line out
  • Telephone jack (RJ11) for Internet access
  • USB port (for digital accessories such as printer or webcam)
  • Can be used with Broadband / Wi-fi for faster internet connectivity by connecting an ethernet adapter to the USB port and connecting (via a cable or wirelessly) to your router or PC ethernet port.
  • DVBCI socket, card slot ready for any future pay-TV service (Not BT version).
  • Smartcard socket (BT version)
Rear of NetGem
Rear view of the NetGem

Frequently asked questions

What the latest software version number?

You can check the version number from Menu > My Adapter > Help > Diagnostics > My Adapter.

Latest version numbers are as follows:

  • BT box: v4.6.23c (Released 23 Sept 2005)
  • Netgem box: v4.6.23c (Released 23 Sept 2005)
How do I update the box software? If you connect to the 'net regularly, your box will check in the background to see if a new version is available and a menu option will appear to let you apply the update. To connect and get the latest version without waiting for auto-detection, it's a case of going to Services > Internet, and in the "Enter your destination" field, typing "http://www.netgem.com/upgrade", and then pressing 'OK'. The box will connect and start downloading the update
How do I add more channels? You can set the NetGem to scan for new channels automatically when the box is in standby, or do a manual scan for new channels. To do either of these actions, go to Menu > My Adapter > Preferences > Television > Tuning in
How do I access the Net? We've created a page of information on this on our sister site - See the NetGem connectivity page
Top Up TV?

Top Up TV CAMThe original version of the NetGem (Not the BT version), can be used with TopUp TV but you'll need to buy a CAM (Conditional Access Module). This plugs into the CAM slot and lets you plug a TopUp TV or Setanta Sports subscription card into the CAM adapter slot. CAMs can be ordered from Empire Direct. For more details, see our CAM section.

For users of the BT version, note that a software upgrade was released in May 2005 to enable the smartcard socket for use with Top Up TV.

Universal remote controls

If you have a universal remote control, and want the code for the Netgem, read on:

Connection to phone line To connect to the 'net using a dial-up service (as opposed to Broadband or Wi-fi), you'll need to plug your iPlayer into a phone line - but what about if you don't have a phone line close to your set-top box? The common solution is to run a telephone extension cable from your home's Master phone socket - kits are available from Argos. and Maplin Electronics.
Telephone Extender If you don't fancy running cables around your house, or messing around banging cleats into your skirting board, there is another option - You can use your home mains wiring to connect to your master phone socket. The Wireless Telephone EXtender from manufacturer One For All provides an instant phone socket without any wiring, and can turn an electrical socket into a phone socket. Easy-to-use and portable. Available directly from Maplin Electronics (Cat No: A82FY) and Amazon.co.uk

PC Share If you have a connection from your NetGem to a PC (via ethernet or wi-fi), you can now use your NetGem to play MP3 files and view pictures. You'll need to download the special software, which was available from from the netgemplatform.co.uk site, until August 2006. Fortunately, a copy is available on the Yahoo NetGem Group site (you'll need to register)
What about Wi-Fi? It's possible to use the NetGem to connect to the Internet via a Wi-Fi connection (also known as wireless networking / 802.11b). For information on this, see the NetGem connectivity page

Links:


Comments from our forum visitors:

"radioandtelly.co.uk together with all it's contributors are due a big thanks from me and my family! The information I have gleaned from everyone steered me to buying the BT Digital Adaptor at their offer price of £49.99 inc delivery (I was about to buy the Nokia 221T, as recommended by Which!). My first set top box - verdict? Fantastic reception (in a postcode which is not supposed to be covered) and great features. Thanks again." Paul Jonson 13 March 2004


"... leaving the Netgem many streets ahead of all set box makers. You name a feature and the Netgem now has it." Alasn May 26 2003


"... the box is now very attractive compared with others and i'd say it was the best one to buy even if you're not interested in surfing the net with it. Pros:-
* Excellent picture quality, very sharp (tested via RGB scart)
* S-Video or RGB + Composite via Scart
* On screen text and graphics are anti-aliased (smooth)
* Surf the web broadband (USB ethernet adapter required) or dial up
* MHEG (digital text) is fast
* Second scart in/out with RGB passthrough
* Optical SPDIF output
* USB Socket can connect to many different devices
* Video Timers can start video recorder recording automatically via scart pin 8.
* Firmware updatable over the Internet

Cons:-
* None "
cybersoga May 16 2003


"Despite official advice that we are not in a reception area,I have just purchased the Netgem i-Player. Set-up was easy,and fast,and all available channels have been received. The picture,and sound quality is excellent- even on the ITV,and Channel 5,stations. It is early days with the Netgem,but so far I am very impressed with the quality of the results,and also with the customer advice line." Terry Maurice Apr 28 2003

"Netgem's i-player is a DTTV adaptor with a twist. As well as giving you all Freeview's TV channels it provides access to the net and email, making it a real all-rounder. This extra functionality is reflected in the price - £20-40 higher than most Freeview receivers. This gizmo is a superb performer. Web browsing is a cinch, though slower than on a PC. DTV pictures and sound are very strong, and the power under the bonnet ensures that interactive services are speedily accessed." What Video Widescreen Entertainment Apr 16 2003

"As a digital TV adapter, the i-Player excels. The i-Player is faster than average... and switching between the channels is also speedy. That translates to a faster and more responsive internet experience than with earlier internet TVs. The i-Player has all the features of an upmarket free-to-air digital terrestrial receiver. Logging on the internet is as easy as watching TV. Taking into consideration the target customer, the i-Player is impressive. The all-singing, all-dancing i-Player is an excellent product
WHAT VIDEO & TV Feb 2003


" Netgem has gone one better than its competitors . Pictures are superb, crisp, detailed and stable. Sound is also very good. Should you want to search the Web from the comfort of your armchair, you can. Entertainment (interactive channel) includes EastEnders and Fame Academy, while Community has Where I Live and 10 Downing Street! (Internet) pictures download much faster than on many PCs. Overall, we were very surprised by how good the internet access is via the Netgem RATING 8/10" WHAT HOME CINEMA, March 2003
Submitted by: WHAT HOME CINEMA () on: Wed Mar 26 09:50:26 2003 from IP address: 212.234.203.198

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