Freeview Help and Advice

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Help with UK Digital TV service Freeview

This site is brought to you by the UK advice site Radio & Telly.

With the digital switchover getting closer, we know that lots of people have questions or problems with Freeview and this page is here to help direct our visitors to the right places to find help and advice.

New to Freeview?

Is Freeview available in my area? Click here
Can I get Freeview on an indoor aerial? Click here
What sort of box should I get? Click here
What is Top Up TV? Click here
What is BT Vision? Click here
Freeview on Satellite? Click here

More help? See our New to Freeview page

Setting it up

How do I connect my box? Click here
My TV doesn't have a SCART socket. Click here
Freeview in a second room? Click here

Other connection / cabling problems? Click here

Freeview Channel problems

Where can I get a list of Freeview channels? Click here
I can't get any channels? Click here
I'm missing some channels? Click here
I'm getting interference / freezes! Click here
How do I check for new channels? Click here
Can't get a new channel? Click here
I can't get UK Gold / UK Style? Click here

More reception and coverage help on our Reception page.

Using Freeview

Problems recording Freeview? Click here
No sound? Click here
Sound, but no pictures? Click here
"No event info" message? Click here
Problem with set top box? Click here
How do I get subscription channels? Click here
How do I get Freeview in a second room? Click here

More help on our Freeview FAQ page.

Some of our top questions:

I can't get all of the Freeview channels	See our page of reception advice for help
Some channels ask me to insert a Smartcard	See our "Top Up Freeview" page for details on how to access these subscription channels
I can't record Freeview	See our FAQ on how to record from Freeview
I can't get my set-top box connected	See our page of connection advice, or try our interactive Connection Advisor.
How do I get Freeview on my PC	See our "On your PC" page

We also have a Freeview forum for asking questions, and discussion of problems