Help & Advice
Freeview Reception Help
Missing Freeview Channels
Freeview Frequently Asked Questions
This page contains answers to questions about the Freeview free-to-view TV service. If your question isn't answered here, please ask in our forum, and we'll try to help.
Topics on this page include:
- Need help before you buy?
- General questions about Freeview
- Having problems getting some / all channels?
- Having a problem connecting your box?
- Got a question about your set-top box?
We also have a Freeview forum for questions and discussion of problem
|How do I get Freeview?||
We recommend: YouView, for a Freeview recorder plus on-demand TV shows
|Will I be able to receive Freeview?||
We receive quite a few emails on this one, but there's no guaranteed answer to this. First off, check that you are in a Freeview coverage area via the postcode checker at www.digitaluk.co.uk/postcodechecker.
Even if you are in an area reported as having good signal, local obstructions, or the quality of your TV aerial may make a difference to your reception. You can also use the clickable map at Wolfbane site to get information on your nearest transmitter, or enter your postcode in Wolfbane's coverage predictor to see how far away from the transmitter you are, and what sort of aerial is advised.
It's fairly safe to assume that if you get a fairly strong signal on the main 5 channels from the same transmitter as a transmitter that offers a digital TV signal, receiving Freeview shouldn't be a problem in most cases. However, the only true way to find out 100% is to either borrow a friend's Freeview box to try it out, or contact a TV aerial company and ask them to perform a signal test using your aerial. As below, aerial upgrades and boosters can help to improve a weak signal if needed.
|Which box to buy?||
Set-top boxes can be purchased for a one-off fee of between £20 and £200, depending on the features and styling you're looking for. Here are a few things to consider when buying a Freeview box:
|Freeview on an indoor aerial?||
If you get a strong enough TV signal where you live, receiving Freeview on an internal indoor aerial is perfectly possible, but for better results, an external aerial pointing in the direction of your local Digital TV transmitter is a much better bet. Indoor aerials are less able to pull in signals, and more susceptible to interference from domestic equipment (computers, washing machines, etc). It's often hit and miss with indoor aerials, and as the transmitters for digital TV operate on a lower power than normal analogue TV transmissions (so as not to interfere with analogue), you're less likely to get a good digital TV signal from an indoor aerial. As a general rule of thumb, if you get a poor analogue TV signal from an indoor aerial, you don't stand much of a chance with digital. Entering your postcode into Wolfbane's coverage predictor gives you an aerial recommendation that can help to give an idea of the effectiveness of an indoor aerial.
A proper external aerial, or a even a loft aerial, is your best bet for good reception, but if your only option is an internal portable aerial, go for a good quality indoor aerial. Look for a powered one , and aim it at the appropriate transmitter. Try to keep it close to a window, with as few walls and as little metal as possible between the aerial and the transmitter - keeping the aerial high, away from other electrical equipment, and close to a window, can all help too.
Try Maplin Electronics or Argos for a range of indoor aerials - We've had recommendations that Maplin's High Gain Indoor Digital Aerial with Amplifier (Cat: A95GT) performs well. There's also the 'Total Control Freeview Indoor Aerial' available from Argos (Cat: 534/4857) which claims to be designed for Freeview, but we've no feedback on how well it performs.
If you have a roof aerial, but not in the required room, consider running a cabled aerial extension. Aerial extension kits are easy to do, and are available for a low price at Maplin Electronics.
|Not in a Freeview area?||
You can check information on coverage in your area by using the Digital UK postcode checker.
In the UK, OfCom is the Government department responsible for UK digital TV. Their website states: "Eighty of the UK's major transmitting sites currently carry digital terrestrial television (DTT) signals. Government, in consultation with the digital broadcasters, will decide on further extensions to DTT."
If you're not in a digital TV coverage area yet, it's a case of waiting until your transmitter is upgraded, or contacting OfCom, to urge them to install a new transmitter to serve your area. You can find information on UK TV transmitters at the Mb21 site. If you want to find out when you may receive digital TV, you could try the OfCom website, or contact the company that maintains your local transmitter (probably Arqiva), or the TV company responsible for your region.
|Freeview on a portable?||
Freeview will work on a portable TV set. You can connect a Freeview set-top box to a portable TV. Most commonly, you'll want to connect using a SCART socket - if your portable doesn't have a SCART socket, you will need a box with a modulated output.
If you only have an indoor aerial, you ought to read our information on Freeview with an indoor aerial
|Freeview on satellite?||Freeview refers to the free-to-view TV service that's received via a TV aerial. For information on the free channels available via a digital satellite Sky box, see our Free Satellite TV page.|
|Freeview via cable?||If you get your TV from cable provider Virgin Media, you won't be able to watch Freeview on a Freeview set-top box using your cable TV aerial wiring - this is because cable companies don't send digital terrestrial TV signals down their cable system. To get Freeview, you need to connect a Freeview box (or digital TV set) to a standard TV aerial that's pointing at a digital TV transmitter.|
|Can I video Freeview?||Yes - Provided that you've connected Freeview via your video recorder, you can tape Freeview channels. Note that almost all Freeview boxes only have one tuner, so you can't record one digital channel while watching another.|
|For help with getting started, see our New to Freeview page.|
|Programme listings on Freeview||
Freeview offers a "now-and-next" service for all set-top boxes, and many boxes also support a 7-day electronic programme guide (or EPG).
If you're looking for an alternative to the EPG, or to your TV listings magazine, there are a few alternatives. Our favourite is DigiGuide, a powerful TV listings program for your PC, mobile phone or pocket computer. Listings are uploaded over the Internet. The advantages are: searchable, cheap, greater listings, configurable. For details of this and other listing guides, see our dedicated TV Listings Guides section.
|Can I get subscription channels on Freeview?||
Freeview is a free-to-view service from the BBC - there's no subscription and the standard Freeview channels are free to watch without subscription.
If you happen to have a Freeview set-top box or digital TV with a card slot, you may be wondering whether you can subscribe to any extra channels...
Otherwise, there's nothing else on offer. If you want more channels on Freeview, you could consider getting BT Vision (Freeview plus content over Broadband, available to BT Broadband users) or Top UP TV Anytime (extra content downloaded overnight), otherwise there's a wider selection on Sky Digital and Virgin Media cable.
We're often asked about Freeview channels... Which channels are offered? What channels are coming soon? Why Freeview doesn't carry some channels.. Here are some common answers:
Channels not on Freeview
|Does Freeview support subtitles?||
Yes. Where a TV programme has subtitles provided by the broadcaster, these are transmitted over Freeview.
Subtitles are transmitted for the TV channels that are also available on analogue TV (i.e. BBC1, BBC2, ITV1, Channel 4 and five), as well as for the extra channels that are available on the digital platform.
Most (if not all) of the set-top boxes and digital TV sets for Freeview support subtitles for deaf or hard of hearing viewers. Pictured here is a screenshot of a Freeview channel's subtitles displayed on the BT iPlayer.
Many Freeview boxes have a dedicated 'Subtitles' button on the remote control - if not, subtitling is something that can be switched on via the on-screen menu. Consult your set-top box or digital TV set's manual for details of how to enable subtitles.
|Surround Sound on Freeview?||
Freeview transmits audio using standard PCM stereo (Pulse Code Modulation), and the audio is compressed using MPEG Layer II encoding.
Some of the TV content transmitted over Freeview (commonly movies) has been encoded with the analogue Dolby Pro-logic Surround Sound format. As Dolby Pro-logic is carried over standard two-channel stereo, then this is passed over Freeview. An audio decoder connected to a Freeview box's stereo output should be able to extract Dolby Pro-logic signals, and provide this form of analogue surround sound.
Digital Surround Sound, such as Dolby Digital (Ac3) 5.1 or DTS 5.1 is not currently being transmitted over DTT (Freeview) in the UK.
As another service for the visually-impaired, an audio captioning service is supported by a number of programmes- as far as we know, the only box that supports this is a custom version of the NetGem iPlayer - This version comes with the software installed to allow you to listen to the audio description track that describes action in certain programmes.
|Freeview on Sky?||
A common question we see is "Can I get Freeview on Sky?".
"Freeview" is the name for the digital TV service that can be received using a standard TV aerial on special Freeview receivers. Freeview uses a different technology to satellite TV, and the "Freeview" service therefore can't be received via a satellite dish or Sky box.
However, using a satellite dish, you can still get free digital TV - via Freesat (from the BBC), or with Sky's Freesat service. For details of subscription-free satellite TV, see our Free Satellite TV page.
|What about TV regions?||
For the particular part of the UK in which you live, BBC and ITV stations broadcast a selection of regional programmes (such as local news). With Sky TV, all of the UK regions are transmitted, and the postcode of your Sky Card decides which region you receive. Sky have to transmit all regions (and have the bandwidth to do this), but Freeview gets its signal from a local TV transmitter, which transmits the required regional channel. As long as your aerial is pointing at the appropriate local transmitter, you'll get the right regional programmes. Also, Freeview doesn't have free channel space to transmit programmes for other regions.
If you wanted to receive regional programmes from a non-local transmitter, theoretically you could point a powerful enough directional aerial at the different region's transmitter, and provided that there's no other closer channels that could interfere with reception, then you could receive the other region's signal. If in doubt, contact a local aerial installation firm for advice.
Freeview is transmitted over UHF via transmitters based in the UK. Transmissions are intended for the UK only, and are controlled such that they don't interfere with TV services of other countries. This means that you're very unlikely to get reception of Freeview outside of the UK.
If you're looking to get UK TV outside of the UK, see our Overseas FAQ
|What is a digital TV?||When referring to a 'Digital TV', most commonly, you'd be referring to an IDTV set (Integrated Digital TV). These have built-in Freeview receivers, so are able to receive Freeview channels without the need to plug in a separate set-top box. To get an idea on what an IDTV set has to offer, try looking on the Argos site, and using the search word IDTV.|
Looking for a guide that lists all of the programmes available on Freeview? Consider DigiGuide - a downloadable PC application that updates over the Internet with the latest schedule listings. A web version is also available. Click here to download the trial, or see our TellyGuides TV Listings reviews for more.
|Can I still use analogue?||
No. The analgue TV system was phased out in the UK between 2007 and 2012, with the final analogue service being switched off in 2012.
|Why is there a time lag on Freeview?||
One of the slightly annoying things you may notice about digital TV, is that there's a slight time-lag with digital services - sometimes up to a couple of seconds. This can be a pain if you are watching a digital service with an analogue service in another room.
For details on the cause, see our Digital Time lag page.
|Freeview HDT||We now have four channels of HD available subscription-free on Freeview. See our Freeview HD page for more details.|
Having problems receiving Freeview, looking for help at reducing picture breakup, or missing some of the TV and radio channels? This section may help...
|No channels / No signal||
First - prove that you've connected the box to your TV correctly - A Freeview receiver will have some kind of on-screen menu or testcard (try pressing the menu button). If you can't even see this, then it's probable that you've not even plugged the box in correctly, or tuned to the right TV channel. Get this sorted before worrying about signal strength. See our Connection section.
If you can see the box menu options, but can't see any of the Freeview TV channels, here are some things to consider:
If you're outside the Freeview area, or can't get an aerial upgrade, you'll either have to wait until digital TV comes to your area, or you may want to consider some of the other Digital TV options
More help? See our No Freeview Channels section
|Missing Freeview channels?||
See our Missing Freeview Channels page for help and troubleshooting on this subject.
In summary, reasons why you may not be able to receive all of the channels include:
See our Missing Channels Page for detailed help
See our Freeview Interference page for help and troubleshooting on this subject.
There's nothing more annoying
than interference, pixelation, or the Freeview red dot when watching
your favourite show. Most Freeview set-top boxes have some kind
of signal strength meter, and this can be quite useful in working
out how good your incoming signal is. You may have measurements
for both Quality and Strength - the measurement for Quality is
very important - if this is high, then you're likely to get good
pictures even if the strength is much lower.
Here are a few bits of advice on improving your signal:
Another annoyance experienced by some users of Freeview, is electrical interference, such as picture breakups when a light is switched on, the washing machine is on, or there's other electrical activity. Digital Terrestrial TV is prone to electrical interference of this kind, and here are a few hints to help you cure this:
See our Freeview Interference Page for detailed help
|Box interferes with other channels|| After connecting a Freeview set-top box into your setup for the first time, it's not uncommon to find that when
it's switched on, you lose one of the channels that you
have tuned your TV to receive. A common example of this, is when you switch
on your Freeview box, you lose the ability to watch Channel 5 or the video. When this happens, the common cause is that your video or set-top box is broadcasting (known as 'modulating') on the same
channel number as another channel that's already in use, and the clash generates interference.
This kind of clash was common with video recorders when Channel 5 started... many
video recorders had to be retuned so that Channel
5 didn't interfere with the video recorder signal.
Each ordinary TV signal (BBC1, BBC2, etc) is on a dedicated channel (a UHF channel numbered between 21 and 68), and you need to tune each of your TV preset buttons into each channel you want to watch. Many set-top boxes and video recorders have an aerial output with a 'modulator' - this means that it's capable of generating its own channel (between 21 and 68), so that you can tune your TV into the box's channel.
If you are experiencing interference because of a clash like this, you'll need to change the channel number that the box or video broadcasts on. This is normally a setting somewhere in the box's onscreen menu. You'll find details of how to do this in the box's manual (look for RF modulated output channel, or UHF channel - something like that).
Note that this is only a problem if you're trying to watch via standard TV channels, as opposed to a SCART feed from your set-top box or video (as SCART connections don't use a TV channel). If your TV / video has a SCART socket, using this may be a much better bet than a modulated feed via an aerial lead, especially in quality terms, and to remove the chance of interference or clashes, you may wish to disable the set-top box's RF modulator altogether. See our Connection section for help on setting up your set-top box, video and TV using SCART leads.
|Other reception problems?||See our Reception page for more help on this subject|
|What is a wideband / high-gain aerial?||
UK TV is transmitted in a UHF band between 21 and 68. TV aerials are designed to receive certain bands. The bands are:
If in doubt, a wideband aerial may be the best option - these are optimised to receive TV channels anywhere in the UK TV band. In areas of weak signal, a wideband aerial may not be as effective as a high-gain aerial designed for the specific band you're trying to receive (a mast-head amplifier may be needed to help boost the signal). If you're looking to upgrade aerial, getting a good quality wideband aerial is usually the thing to do, so that if additional services (such as Freeview) appear elsewhere in the band, you'll be able to get them.
High gain aerials can be used to reduce certain types of problem - including weak signal, interference and ghosting. They do this by getting the most out of the signal. For the best results in weak signal areas, look for a high-gain aerial optimised for the band you want, and ensure that it's pointed directly at the target transmitter, with sufficient height to clear any obvious obstructions blocking line-of-site to the transmitter.
For information on your nearest transmitter and some aerial advice, try entering your postcode into Wolfbane's coverage predictor
For a wide range of aerials, connectors and amplifiers, go to www.maplin.co.uk
|If you're having problems connecting, try our Freeview Setup advisor|
When you first get your Freeview box, the most common connection needed, is to connect the box to the TV using a SCART lead, and turn the box on. Using the TV remote, switch to the channel that's associated with your SCART socket, and you should see the set-top box's Startup menu. This section helps with troubleshooting...
|My TV can't see the box||
The most basic type of connection to try when you first get your Freeview set-top box, is to try a direct connection to the TV, so that you can tune in to Freeview. Here are the steps:
With luck, you'll now be able to see the Freeview box's startup screen, and can follow the onscreen instructions to scan for your new TV channels. If you find your picture's rolling, or you can't see the startup screen - make sure everything's connected properly, that your SCART leads are plugged in correctly, and that your TV is switched to the right SCART channel. Consult your TV's manual if you're not sure how to view your Line In / SCART channel.
|What's a co-ax?||A co-ax plug is the kind you'd expect to find on the end of the wire that comes from your TV aerial. For a selection of co-ax leads, converters and extensions, go to the Maplin website.|
|What's a SCART?||
Pictured to the right is a standard SCART plug. These have 21 pins, and are used to connect video equipment to a TV set or recorder.
If you have a lot of video connectors, you may find that you need a SCART switch box, to handle multiple devices.
|What's the difference between SCART and Co-ax outputs?||
|How do I connect via a video?||
One of the most commonly
asked questions, and this depends on your setup. It helps to know
how many SCART sockets you have on each bit of equipment, and
whether your Freeview box has a modulator
(see the manual or our receivers
Connection help: Try our interactive Connection advisor
Here are a few common configurations. If this doesn't help, see the rest of this section...
Video has two SCART sockets, TV has one SCART socket (no Freeview modulator)
This lets record Freeview via the video's Line in, and watch/record standard TV as normal
Video has one SCART, TV has one SCART (no Freeview modulator)
This lets record Freeview via the video's Line in, and watch/record standard TV as normal. The TV SCART is unused, and you'll need to tune the TV into the video's RF channel to watch video and Freeview. A SCART splitter may be worth considering to make use of the TV's SCART socket.
Video has one SCART, TV has one SCART (Freeview HAS modulator)
This lets record Freeview on a video channel number, and watch Freeview on a channel number
Freeview has two SCARTs, video has two SCART sockets, TV has one SCART socket
This is as the picture below. This lets record Freeview via the video's Line in, and watch/record standard TV as normal. The TV Line In can be used for Freeview reception.
|My TV doesn't have a SCART socket!||
Most Freeview set-top boxes send their outputs via a SCART socket. So, what do you do if your TV or video doesn't have a SCART socket? There are two options:
For more help on connecting to a TV without a SCART, see our No SCART page
|Too few SCART sockets||
If you're trying something complex like trying to connect a DVD, Freeview set-top-box and a video recorder into a TV set with a single SCART socket, you may soon find you've run out of sockets - and what you'll been needing is a SCART switch box. These let you plug multiple inputs into one box, connect the box to your TV (or video), and then select which SCART feed you want to watch.
For more on SCART sockets, switches and splitters, see our SCART Switchers help page
|Feeding to other rooms||
If you want to be able to get Freeview into a second room, you have two options:
|I can't tune Freeview in on my recorder||
See our Recording Freeview Guide for more on how to record Freeview onto DVD or video
|I'm still having problems connecting||
If you're looking to connect your Freeview set-top box into your TV, here's what you need to do:
Some things to remember:
If you're running out of SCART sockets, consider a splitter or switch box (pictured)... For more on SCART switches and splitters, see our SCART Switcher Page.
Still having problems? Please ask in our forum
|Choosing a box||Need help choosing a box? See our list of Freeview boxes|
|Need a manual?||See our answer in our TV FAQ|
|Need a remote?||See our answer in our TV FAQ|
|Problem with your set top box?||
If you're having problems with your set-top box, here are a few things to work through:
Still having problems? Try asking in our RadioandTelly forum, including as much information as possible, and a summary of what you've tried. Alternatively, contact the box manufacturer's support department for help (Google)
|Updating your box software||
The Freeview transmission system supports the ability to "update" Freeview box software over-the-air... this allows new features or bugfixes to be sent to your box.
There's a hidden channel known as the "Engineering Channel", which is on the BBC multiplex. Box manufacturers supply their software updates to the owners of this channel, and they are sent over-the-air with other TV signals to update boxes automatically. Updates are sent according to a schedule published here: DTG site download schedule. If your box isn't listed, it means that there are no scheduled downloads - you may want to contact your box manufacturer to see if there are any updates in the pipeline.
For details of updating an onDigital / ITVdigital box, see below
|OnDigital / itvDigital boxes||
The older onDigital and itvDigital boxes can be used to receive Freeview channels, although some of the newer interactive services may not work, as the software being used today has been updated. Some things to note:
|Software updates for ondigital boxes||
If you are using an old onDigital or itvDigital set top box to access Freeview, you may be wondering if you'll ever be able to get rid of the old references to onDigital in the menus, or be getting new and updated software sent over-the-air to update your box. The answer to this one appears to be "no".
The old software was developed and distributed under a licensing agreement that is apparently no longer valid (with the demise of itvDigital). This means that any updates to the software would now need additional licensing, development costs, plus fees to get this sent over-the-air to the old boxes. It's unlikely that anyone will be prepared to pay for this, the box manufacturers have no obligation to update the software, and it's unlikely the BBC would want to commission this development work and foot the bill.
If you're looking for newer features, consider buying a newer generation Freeview box - these start from around £30.
|"No Event information"||
A small number of Freeview users have reported that they sometimes get a "No Information" or "No Event Information" message on their channels.
We're not sure what causes this, or why it only affects some boxes (especially the Sony Freeview models), but from the messages posted on this subject in our forum, it seems that the solution is to reset your Freeview box (turn off and on again), then do a scan for new channels.
|Parental lock||Forgotten your Freeview parental lock? If you're using an old onDigital or itvDigital set-top box to access Freeview, and find that you've forgotten the parental lock code, the fix is easy. Just remove the old onDigital/itvDigital viewing card. The parental lock code is stored on the card, and not on the box itself.|
|Problems with sound||
if you're finding that you're able to get picture, but not sound, it's likely to be one of two things:
|Problems with stereo?||
The Freeview service does transmit in stereo. Most Freeview set-top boxes support stereo output, through the SCART socket, or via phono outputs. If you're not able to get stereo sound to your TV, check the following:
|What is SetPal?||SetPal is a trademarked technology used in Freeview receivers, such as the Daewoo DS608P, Labgear DTT100 and the Triax DVB2000T. It's software designed for digital TV receivers that handles reception, menus, digital teletext, etc. Landfill alert!|
|What are Access Devices?||Astral / Access Devices: Astral and Access Devices have partnered to bring a range of set-top boxes to market using their core technologies.|
|Red squares||Seeing a red square (and no picture) on a Freeview set-top box indicates no signal. It may be that you are outside the Freeview coverage area, that your aerial lead is not connected correctly, or that you need an aerial upgrade or a signal booster to allow you to pull in signals. See our Reception section. The other (less likely) option, is that your box has developed a fault.|
|Black and White?||
Everything's working fine, but instead of a colour picture from your Freeview box, you're only getting a monochrome black & white picture. If this is what you're experiencing, then you probably have a mismatch between the mode that your box is outputting, and the mode that your TV is expecting. For example, the set-top box may be set to output S-Video (also known as Y/C) and your TV set to RGB or PAL.
To solve the problem, change the setting on either the TV or the set-top box to ensure they are the same.
If in doubt, set the AV setting of both to RGB. Refer to the manual if you're not sure of how to do this.
|Timed video recording||
Of course, it's possible to set your video recorder to record Freeview channels - see tuning in a video - but what about using a timer to record at the right time and on the right channel?
Obviously you need to set your video's timer for the required time, and set it to record the Freeview box's output. It's then a case of making sure that your Freeview box is switched on, and on the right channel when the programme's due to start.
Some Freeview set-top-boxes have a timer function included, allowing you to get the box to come out of standby and switch to a certain Freeview channel at a certain time. If your box has a timer facility, follow the onscreen instructions (or see the manual) for details of how to switch the box to the right channel. You have to set both the box timer and the video recorder if you want unattended recording of a Freeview channel.
The video recorder should be set to monitor your AV channel, and it's up to whatever's on your AV channel to be switched on and tuned to the right channel. You should use the timer on your set-top box to get on the right Freeview channel at the right time.
A more advanced solution is a Freeview PVR - and these are falling in price at the moment. A PVR is a set-top box Freeview receiver with a built-in hard-disk recorder. It records shows to a hard-disk for later viewing or copying to a video or DVD-recorder. For more on PVRs for Freeview, See our PVR Advice page.
|Can I have two boxes?||
Yes - as long as each box has an aerial feed from a TV aerial capable of receiving Freeview, then multiple boxes shouldn't be a problem. If you're running cable over a long distance, or splitting your cables to share lots of equipment, you may suffer from interference from other electrical equipment, but in most cases as long as your cabling is sound, there shouldn't be a problem.
In some cases, a powered splitter or distribution amp may be needed if you're seeing interference after connecting up other equipment. Boosters and splitters are available from both Argos and Maplin Electronics.
|Freeview in a caravan?||
We've been asked if there's a Freeview box that can be run from a 12V supply (a car or leisure battery), for use in a caravan or motor home. The only box that might fit the bill that we know of is the Hauppauge 1100-T, but we've not got any way of verifying that, See our Hauppauge 1100-T FAQ for more.
As of October 2005, there's another potential option - the Bush idaptor, which plugs direct into a TV's SCART , and uses a 12V mains adapter for power - again, it may be possible to use an alternative supply.
It's also been suggested that the Matsui TUTV1 could be an option as this is also powered by a 12V mains transformer - again, we can't guarantee this works - we provide the info as-is
|Using a box overseas||
You're unlikely to be able to get the UK Freeview service overseas.
Sometimes, we're asked if a UK Freeview box can be taken to another country to be used with their digital TV services. There's not a quick answer to this one:
The UK uses the European DVB-T transmission system, and post-Digital Switchover, uses the 8k COFDM modulation system. In the US, they don't use the COFDM system. To work out whether a UK Freeview box will work in other European countries, you need to check the format and frequency range that your target country uses, then look at the specs of the set-top box to see if it uses the right COFDM system and frequency range. Here's what we've discovered about the UK format:
UK frequency range: 470MHz-860MHz (UHF), (47MHz-230MHz VHF)
If you're looking to be able to get UK television from outside the UK, see the advice on our Overseas FAQ
|For info and deals on set-top boxes, see our receivers page|
If your question isn't answered here, please ask in our forum, and we'll try to help. Alternatively, if you like us to answer your question in an upcoming podcast, leave your question on our Podline on 0208-133 4567.